Who we are
AB Roofing LTD is the data controller for personal information submitted through this website. For privacy questions or requests, email contact@abroofingltd.co.uk.
Information we collect
When you request a quote or contact us, we may collect your name, email address, telephone number, property address and information about the roofing work you require. We may also collect basic technical information needed to operate and secure the website.
How we use your information
We use your information to respond to enquiries, prepare quotations, arrange and provide roofing services, communicate about work, maintain appropriate business records and meet our legal obligations. We do not sell your personal information.
Our lawful basis
We process enquiry information to take steps at your request before entering into a contract and for our legitimate interests in responding to customers and operating our business. We may also process information where necessary to perform a contract or comply with the law.
Who we share information with
We may share information with service providers that support our website, communications and business administration, and with professional advisers or public authorities where required. We only share information that is reasonably necessary.
How long we keep information
We keep enquiry and customer information only for as long as reasonably necessary for the purposes described above, including handling follow-up work and meeting legal, tax and accounting requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing, or request a copy of your information. Contact contact@abroofingltd.co.uk to exercise these rights. You may also complain to the UK Information Commissioner's Office.
Security and policy updates
We take reasonable steps to protect personal information. We may update this policy when our website, services or business practices change.